A HiTide campaign can contain a mix of new, reactivated and existing phone numbers. In order to be able to send a Yotpo SMS campaign to all of these contacts at once, follow the steps below:
Note:
This targeting method works even if a phone number has participated in multiple HiTide campaigns.
a. Go to Audience / List & Segments / Create audience
b. Select "Build manually" / Create audience
b. Select "Customer attributes" / "Custom Profile Property"
c. Select the “HiTide” Value / Name your segment / Save segment
a. On the segment you just created, click the more button, then Send campaign
b. Select SMS / Create campaign
c. Enter the Campaign name / Scroll down / Review campaign / Send campaign
