A HiTide campaign can contain a mix of new, reactivated and existing phone numbers. In order to be able to send a Sendlane SMS campaign to all of these numbers at once, follow the steps below:
This targeting method works even if a phone number has participated in multiple HiTide campaigns.
a. Go to Audience / Segments / Segment
b. Name the new Segment
You can use whatever name works for you. A good starting point is HiTide.
c. Select the “Has Tag” Filter
c. Select the “HiTide” Value and press “Save”
In the Audience section of your campaign editor, make sure you select the newly created segment