A HiTide campaign can contain a mix of new, reactivated and existing phone numbers. In order to be able to send a Klaviyo SMS campaign to all of these numbers at once, follow the steps below:
This targeting method works even if a phone number has participated in multiple HiTide campaigns.
a. Go to Audience / List & Segments / Create New / Create Segment
b. Name the new Segment
You can use whatever name works for you. A good starting point is HiTide.
c. Select the “Properties about someone” Filter
d. Select the “HiTide“ value and press “Create Segment”