A HiTide campaign can contain a mix of new, reactivated and existing phone numbers. In order to be able to send a Attentive SMS campaign to all of these numbers at once, follow the steps below:
This targeting method works even if a phone number has participated in multiple HiTide campaigns.
a. Go to Segments / Create segment / Dynamic segment
b. Select the “A subscriber’s characteristics” Filter
c. Select the “HiTide” Value
d. Select the “true” value and press “Create“
e. Name the Segment
You can use whatever name works for you. A good starting point is “HiTide”.
In the Audience section of your campaign editor, make sure you select the newly created segment